Hay House is a welcoming care home in Broadclyst, Exeter, offering compassionate support for the elderly. It provides spacious, well-equipped accommodations in a homely setting. Residents benefit from freshly prepared, locally sourced meals and a variety of engaging activities to promote physical and mental well-being. With a strong focus on individual needs, Hay House ensures residents feel comfortable and supported, offering a true "home from home" environment. The team encourages family involvement in the decision-making process, making it easier to find the right care for loved ones.
Praise for Hay House Nursing Home
At Hay House, we pride ourselves on creating a nurturing and supportive environment where residents truly feel at home. But don't just take our word for it—hear from the families and individuals who have experienced our compassionate care firsthand. Their stories reflect the dedication of our staff and the comfort and peace of mind we strive to provide every day.
“Thank you isn't enough”
“The manager and her team do a fantastic job at making sure that the residents are cared for like we would wish our nearest and dearest to be looked after when we can no longer do this ourselves. Thank you are two very small words and don't seem big enough to express my gratitude for what you did for my Uncle and Dad.”
Louise H, Niece of resident
“Staff care for their residents”
“There have been upgrades to the home both inside and out which seem to have a positive and calming effect on my wife. The staff have always kept me up to date on her health and well-being and periodically send me photographs including her partaking in activities. In conclusion, I feel that the staff care for their residents which is a relief to me.”
Nigel S, Husband of resident
“Focus on Well-being Makes All the Difference”
“My family and I chose Hay House because of its focus on well-being and improving residents' quality of life. The dedication of the staff and the variety of activities have brought a new sense of vitality to my grandmother's daily life. It’s truly heartwarming to see her so happy and engaged.”
Emily C, Daughter of resident
“Welcoming Environment and Great Food”
“From day one, Hay House felt like the perfect place for my loved one. The rooms are spacious, the meals are freshly made with local ingredients, and the staff are always ready with a smile. I especially appreciate how they involve family in the care process—it gives me peace of mind knowing my aunt is thriving here.”
John D, Son of resident
What are our values?
To be recognised as a kind, passionate, and committed provider offering care determined by individual needs, in homely accommodation, by caring staff, showing dignity and respect to all residents.
Kindness
Independence
Dignity
Respect
Privacy
Choice
Collaboration
The above values are at the core of everything we do, and they run throughout Hay House and all BN Care Group homes. Our teams are trained to respect them, encourage them, and instil them. They make up the foundation of all that Hay House Nursing Home is.
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Why Choose Hay House Nursing Home?
Team dedicated to care
All our staff are dedicated to care in the same way our management team is. We have dedicated our lives to caring for those who need us.
Championing quality of life
We don't just want residents to exist in our homes, we want them to thrive with an improved quality of life. This is what drives every decision we make.
Constant training & improvement
Our staff undergo consistent training and improvement, we are committed to superior care on a level few can compete with. Constant improvement and implementation of latest care methods is part of this.
High standard, always
From our owner, all the way down, commitment to high quality, unmatched care and attention to detail filters throughout everything we do. It is what makes the BN Care Group, and Hay House, a leader in its field.