Our philosophy
About Us
A welcoming nursing home in Broadclyst, near Exeter, set within a characterful Georgian building with spacious accommodation, gardens and a strong focus on family involvement.
A life dedicated to care
A welcoming nursing home in Broadclyst, near Exeter, set within a characterful Georgian building with spacious accommodation, gardens and a strong focus on family involvement.
Across BN Care Group, the shared values are kindness, independence, dignity, respect, privacy, choice and collaboration. Those values are intended to be visible in the small decisions of everyday care: how people are spoken to, how routines are protected, how families are involved and how staff respond when someone’s needs change.
Our approach
Hay House provides personalised nursing and elderly care with individual care planning, trained staff and a focus on comfort, dignity and family involvement. The home also supports people living with dementia and other age-related care needs.
Our values
KindnessIndependenceDignityRespectPrivacyChoiceCollaboration
Meet the team
People you can talk to
Care decisions are personal. We want families to know who is leading the home or group and to have a clear route to ask questions.
No pressure, just a conversation
Talk to us about the next step
Whether you are planning ahead or need care soon, our team can answer questions, explain the assessment process and arrange a visit.